Resume

Sheri Shanks

sheri3@fuse.net   

Employment History

2003/Present                 Dispatcher

                                    Donnellon McCarthy, Cincinnati Ohio   Tabatha Sebring 513-681-3200

·         Assist customers in placing service calls

·         Dispatch copier tech, complete service calls

·         Help resolve service issues

2002/2003                     Reservation Clerk

                                    Executive Transportation, Newport KY    Rick Bravo 859-261-8841

·         Assist clients with ground transportation needs

·         Process credit card payment information

·         Maintain map files

2001/2002                     Dispatcher

                                    Time Warner Cable, Kettering Ohio    Terry Bailey  937-294-6800

·         Dispatch and track Installation Technicians

·         Help with special projects involving Excel

·         Resolve issues between customers and technicians

1999/2000                     Administrative Assistance

                                                Manfredi Motor Transit, Dayton, Ohio            Chuck Davis  937-236-3611

·         Assisted with dispatching of 13+ drivers

·         Created paperwork for all outbound loads

·         Checked off all incoming loads

·         Provided communication between plant, customer and drivers

·         Handled all office related work including but not limited to creating

spreadsheets and related documents to track trucks and loads

·         Assumed duties of the terminal manager when he was out of  town

1997 / 1998                   Administrative Assistance / Receptionist

                                    KMH Systems, Dayton, Ohio     George Gruber 937-890-0711

·         Multiple line Telephone system

·         Interoffice correspondence & mail distribution

·         Presentation preparation

·         Order, purchasing, office supplies & equipment

1995                             Procurement Specialist

                                       Charles V. Clark Company, Inc., Centerville, OH

·         Acquiring and tracking quote information for replacement components to government agencies. 

·         Assist office personnel in the Windows environment, Word, Excel, fax software, and workstation productivity.